Mivo coordinates
- Property preparation and presentation
- Enquiries, arrivals and guest communication
- Cleaning and maintenance follow-up
- Updates and issues requiring your decision
Our services
The help your property needs, all in one place.
From getting your home ready to looking after the next guests, we handle the day-to-day work. Here is what we can take care of and what we agree with you first.
Discuss your property ↗Getting your property ready
We start with a conversation about your home and how you want to use it. We look at the rooms, equipment and anything that needs attention, then put together a practical checklist and discuss the costs with you.
What this covers
- Review the condition of your home and its guest capacity
- Identify any missing furniture, equipment and everyday essentials
- Arrange keys, access and an inventory
- Agree who handles each task and when it should be finished
To keep things clear
We agree purchases and repairs with you before going ahead.
Showing your home at its best
Guests should know what to expect. We arrange photography, write descriptions in Albanian and English, and explain the amenities, location and house rules. When something changes at the property, we update the listing too.
What this covers
- Arrange photography and choose the main images
- Write clear descriptions in both languages
- Check amenities, capacity and house rules
- Keep property information up to date
To keep things clear
We agree together where your property will be listed.
Bookings and your calendar
We handle date enquiries and check the details before confirming a stay. Together we agree prices, booking terms and the dates you want to keep for yourself, so everyone knows what is planned.
What this covers
- Check requested dates and guest numbers
- Follow each enquiry through to confirmation
- Agree prices and booking terms with you
- Make room for your own stays
To keep things clear
Dates are reserved once the team confirms the request.
Looking after your guests
A smooth arrival and clear instructions make a difference. We give guests the information they need about access, appliances and their stay. When a question or problem comes up, we follow it through with the right person.
What this covers
- Prepare arrival and check-in instructions
- Explain how things work and share the house rules
- Follow up questions and problems during the stay
- Arrange check-out and key return
To keep things clear
Support hours and contact arrangements are set out in your agreement.
Cleaning and maintenance
Between stays, we arrange cleaning, fresh linen and towels. We check essential supplies and record anything that needs fixing. For larger jobs, we explain what needs doing and ask for your approval.
What this covers
- Schedule cleaning between stays
- Arrange laundry and fresh linen
- Check inventory and everyday supplies
- Follow repairs through to completion
To keep things clear
You approve separate expenses and major repairs.
Keeping you in the picture
Your portal brings together your properties, calendar, notes and net earnings statements. You can report a problem or request dates for yourself. We discuss spending and important changes with you before moving ahead.
What this covers
- Access to your owner portal
- Updates on the property and work in progress
- Monthly net earnings statements
- One place for your notes and requests
To keep things clear
We agree how often you hear from us and how your reports are shared.
Working together in practice
What we handle. What you decide.
The agreement defines service boundaries and how spending is approved. This division is a starting point for our first conversation.
The owner approves and provides
- Authority to use the property and access to it
- The agreed equipment and property condition
- Investments, major repairs and separate expenses
- Management terms and personal stays
What about fees?
A proposal follows a review of the property and its needs. It should distinguish the management fee, cleaning costs and any other expenses, so you understand the inclusions before deciding.
Before we begin
Good questions. Clear answers.
What to know about property management and the first steps.
Have another question?What kinds of homes do you manage?
Apartments, studios, villas and holiday homes in Albania. Tell us where your property is and a little about its condition so we can see whether we can help.
What if I live abroad?
We can work together while you are away. We first agree access to the property, the authorisations needed and how we will stay in touch.
How much does management cost?
It depends on your property and the help you need. After our first conversation, we prepare a proposal that separates the management fee from cleaning and other costs. You know what you are paying for before deciding.
Can I still stay at my property?
Yes. Request your dates in the portal or let us know when you would like to visit. We check existing reservations and confirm the dates with you.
What happens after I send the form?
Your enquiry is saved with a reference number. The team can review it in the portal and prepare the next steps. Email confirmations are not connected in this local preview yet.
Is my booking confirmed straight away?
First you send a request. The team checks the dates and confirms the stay. The properties in this version are examples for trying the website.
Let's start with a conversation
A clear plan for your property.
Tell us about your home, its location and what you want to achieve. A good working relationship starts with understanding your needs.